Refund policy

At Lip Blush Authority, we strive to provide you with high-quality products and excellent customer service. We want you to be fully satisfied with your purchase. Please review our return policy carefully before making a purchase.

1. All Sales Are Final: All sales made through Lip Blush Authority are considered final. We do not accept returns, exchanges, or refunds for any products, unless the product arrives damaged or is defective.

2. Damaged or Defective Products: If you receive a damaged or defective product, please contact our Customer Support team within 14 days of receiving your order. We will do our best to assist you with a replacement or refund, depending on product availability and your preference.

3. Contacting Customer Support: To report a damaged or defective product, please contact our Customer Support team at contact@lipblushauthority.com. Provide your order number, a detailed description of the issue, and clear photographs or videos of the damaged or defective product.

4. Eligibility for Replacement or Refund: Our team will assess your request and determine if you are eligible for a replacement or refund. If the damage or defect is confirmed, we will initiate the process accordingly.

5. Shipping Costs: We are responsible for any shipping costs associated with returning damaged or defective products. Please follow our instructions for returning the item if necessary.

6. Product Descriptions: We make every effort to provide accurate product descriptions and images. Please ensure that the product you are purchasing meets your expectations by reviewing the product details on our website before completing your purchase.

7. Cancelled Orders: Once an order is placed, it cannot be canceled. Please review your order carefully before finalizing your purchase.

8. Contact Us: If you have any questions or concerns regarding our return policy or a specific order, please feel free to contact us at contact@lipblushauthority.com. Our team is here to assist you.

Lip Blush Authority reserves the right to make changes to this return policy at our discretion. Any modifications will be effective immediately upon posting. Please review this policy periodically for updates.

Thank you for shopping with us. We appreciate your business and look forward to serving you.